Terms of Service

Website information

This website describes Shenridge Technology, LLC and its services. Descriptions, prices, availability, and examples are general information; they don’t create a service commitment on their own.

Client agreements control

Your services are governed by the signed proposal, Master Services Agreement, Statement of Work, service schedule, vendor commitments, and other written terms that apply. If this website says something different from your signed agreement, the signed agreement controls.

Service availability

Routine support, maintenance, and project work are scheduled Monday–Friday 4–8 PM and Saturday 9 AM–3 PM Eastern, excluding federal holidays. Other times must be arranged in advance. Automated monitoring and any contracted security-provider service do not include a continuously staffed general IT support service. Your signed agreement sets the response targets, included tasks, and any separately arranged coverage.

Pricing and third-party costs

Prices shown are starting prices unless stated otherwise. Hardware, software, cloud services, licenses, taxes, shipping, travel, and other providers’ charges may be billed separately. Vendor prices and availability can change.

Website availability

This website is provided as available. Shenridge does not guarantee uninterrupted access, error-free content, or that every page will always be available.

Intellectual property

You may not copy or redistribute Shenridge’s branding, site design, original writing, graphics, or proprietary materials for commercial use without permission, except where the law allows it.

Third-party services

This website may load or link to another company’s services. Those services have their own terms and privacy practices.

Virginia law

These website terms are governed by applicable Virginia law. They do not override a separate governing-law provision in a signed client agreement.

Contact

Questions about these website terms can be sent to [email protected].

Last updated: September 8, 2026.